Just Got Mediacom Phone Service
If you noticed posting on TVSnob has been lean today, you can put the blame on Mediacom. Actually I'm pretty excited because I cut my phone bill in have today by ordering Mediacom's phone service. My new phone service is working great but now my cable internet (the phone connection and internet share the same modem) is sporadic.
Mediacom is working on the issue and hope to be back on the internet in full force soon. I'll eventually give you a review of the phone service for those of you looking at getting phone service from your cable company.
More at Mediacom Phone Service Webpage
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Posted by William Hungerford at December 7, 2005 3:03 PM
Yes, I am a service tech for mcom. Can't find out the problem, no one seems to know what's up with the phones. Forward and Return levels are good at the modem, just intermittent, no matter what. Seems Cox doesn't have any problem with theres.
got my mediacom phone service...but it cuts out regularly and even during conversations....i am NOT HAPPY!!!!!!!!!!! guess i have to switch back..if i am a guinea pig for this technology, i just died....
Mediacom is TERRIBLE!
I'm getting HUGE amounts of packet loss and jitter over their VOIP.
I can't maintain a phone call.
People report calling my house getting a busy signal, when nothing shows up on Caller ID.
They report it rings here, but caller ID shows nothing...
I'M MISSING OUT ON LIFE AND MY BUSINESS IS SUFFERING DUE TO LOST CALLS!!!!
My phone has no dial tone on multiple occasions, sometimes multiple times a day. It is IMPOSSIBLE to reach Mediacom customer service by phone unless you call between 2 and 3 AM. This is ridiculous, especially since they advertise great sevice and 24/7 customer service. I am an EXTREMELY disatisfied customer, but unfortunately, Mediacom has the market in this area. I would drop Mediacom in a heartbeat if I could find another provider for HS internet and phone.
I had my phone service internet tv boundled A tex come out Sat. HE GAVE US NO INFOMATION AT ALL
We don't know what station is where what we can do and not do. The remote is a complete mystery. He could have sold us a Dvr but did not have one nor did he try and direct us to anyone who could help us. You company could do so much more in the way of sales if you traned you texs to inform the cutomer what thay are getting and how to use the equipment. Elaine
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