Which Pay TV Company Offers The Best Customer Service?

You should know the answer to the above question by now, because for the 8th year in a row DIRECTV is number one according to the American Customer Satisfaction Index. It was a close call though as DIRECTV's overall score of 68 only beat the overall cable and satellite industry score of 64 by a small margin. Reflecting customer survey results of perceived quality, value, and expectations prior to subscribing, the number one ranking according to the executive VP of Operations at DIRECTV Mike Palkovic is a direct result of "the hard work and dedication of all DIRECTV employees and customer service representatives".

Via BusinessWire

Read More in: General News

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