Best Selling HDTVs

July 23, 2008

Salespeople Recommend LCD TV's Over Plasma, But Don't Really Know The Difference

salesman(2).jpgBeen shopping for a flat-panel TV lately? Chances are that if you have, you were helped by a salesperson without much knowledge of LCD or plasma TV's but still steered you toward an LCD model. According to a study by J.D. Power & Associates which used 2000 mystery shoppers over 6 months to compile data, more than 75% of the time salespeople will recommend an LCD TV over a plasma. Interestingly, more than 37% of salespeople say a big downside of plasma TV's is picture "burn"-in onto the display, a problem that hasn't been around for years. Another oft-mentioned plasma problem was light reflections from its glossy surface, a problem of relevance at least. Well aware of so-called problems with plasma displays, customers were steered toward more expensive LCD displays even though less than 25% of the time, salespeople pointed out advantages of LCD's such as being brighter and less power hungry than plasma's. Something to keep in mind next time you go TV shopping.

Via USA Today

Read More in: How to buy an HDTV

Share this Article with others: social bookmarking

Related Articles:

Came straight to this page? Visit TV Snob for all the latest news.

Posted by Justin Davey at July 23, 2008 2:00 AM

Recent Comments
Post a comment

Remember personal info?

Please enter the letter "o" in the field below:
Please press Post only once. Submission of comments takes up to 20 seconds because of Spam Filtering.
Steals & Deals
See all of the TV Snob Steals and Deals

Join the Mailing List Mailing List
Enter your Email

Powered by FeedBlitz
Subscribe - RSS

facebook_badge.jpg twitter_badge.jpg

Site Navigation

Visit our other properties at!



This weblog is licensed under a Creative Commons License.

Powered by
Movable Type 6.3.6
All items Copyright © 1999-2017 Blogpire Productions. Please read our Disclaimer and Privacy Policy